Udderly Quackers terms and conditions

Welcome to Udderly Quackers! Please read these terms and conditions carefully before using our website and purchasing our hand-crafted items. By accessing or using our website, you agree to be bound by these terms.

Important information

These terms and conditions outline the rules and guidelines for purchasing from Udderly Quackers. Please familiarise yourself with them to ensure a smooth and satisfactory shopping experience.

Wear and tear

Please note that we do not offer refunds or replacements for wear and tear resulting from normal use of our products. Our hand-crafted items are made with care, but like all items, they are subject to wear over time. Thank you for your understanding.

Damaged items

In the unlikely event that your item arrives damaged, please contact us immediately with photographic evidence. We will gladly replace the item or issue a full refund. This policy applies only to damage that occurred during shipping and is reported within a reasonable timeframe of receipt. Please contact us via [[email]] or call us at [[phonenumber]].